Effective Call Center Coaching: How To Build Trust With Your Team? - Call Center Pro Strategies
2:19
YouTubeCall Center Pro Strategies
Effective Call Center Coaching: How To Build Trust With Your Team? - Call Center Pro Strategies
Effective Call Center Coaching: How To Build Trust With Your Team? Are you looking for ways to improve your call center team's performance and build stronger relationships? In this video, we share practical strategies for developing trust through effective coaching. You'll learn how honest communication, empathetic listening, and constructive ...
2 days ago
Call Center Pranks
Hilarious Call Center Pranks
29:34
Hilarious Call Center Pranks
YouTubePTPOP
966 views10 months ago
Entire Scam Call Center Goes Mad While I Redeem Gift Cards
17:00
Entire Scam Call Center Goes Mad While I Redeem Gift Cards
YouTubeKitboga
6.3M viewsJul 30, 2022
Pranking Scammers ft. Mark Rober
35:41
Pranking Scammers ft. Mark Rober
YouTubeJim Browning
11M viewsMay 8, 2022
Top videos
How To Make Call Center Coaching Feel Supportive, Not Punitive? - Call Center Pro Strategies
2:47
How To Make Call Center Coaching Feel Supportive, Not Punitive? - Call Center Pro Strategies
YouTubeCall Center Pro Strategies
2 days ago
What Are The Best Coaching Techniques For Call Center Agents? - Call Center Pro Strategies
3:56
What Are The Best Coaching Techniques For Call Center Agents? - Call Center Pro Strategies
YouTubeCall Center Pro Strategies
2 weeks ago
How To Design A QA Scorecard That Coaches, Not Just Audits? - Call Center Pro Strategies
3:22
How To Design A QA Scorecard That Coaches, Not Just Audits? - Call Center Pro Strategies
YouTubeCall Center Pro Strategies
2 days ago
Call Center Skills
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
YouTubeBenchmarkPortal
95.4K viewsJul 8, 2020
8 Steps to Improving Active Listening | Online Call Center Agent Soft Skills Part 5
5:49
8 Steps to Improving Active Listening | Online Call Center Agent Soft Skills Part 5
YouTubeBenchmarkPortal
127.7K viewsOct 8, 2020
7 Step Call Flow Strategy for Contact Centers
7:52
7 Step Call Flow Strategy for Contact Centers
YouTubeMyra Golden
5.9K viewsJun 7, 2024
How To Make Call Center Coaching Feel Supportive, Not Punitive? - Call Center Pro Strategies
2:47
How To Make Call Center Coaching Feel Supportive, Not Punitive? - Call …
2 days ago
YouTubeCall Center Pro Strategies
What Are The Best Coaching Techniques For Call Center Agents? - Call Center Pro Strategies
3:56
What Are The Best Coaching Techniques For Call Center Agents? …
2 weeks ago
YouTubeCall Center Pro Strategies
How To Design A QA Scorecard That Coaches, Not Just Audits? - Call Center Pro Strategies
3:22
How To Design A QA Scorecard That Coaches, Not Just Audits? - Call Cent…
2 days ago
YouTubeCall Center Pro Strategies
CALL CENTER TRAINING: PROFESSIONAL COMMUNICATIONS SKILLS
5:37
CALL CENTER TRAINING: PROFESSIONAL COMMUNICATIONS …
15.5K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the Court
Why Do Agents Perceive Coaching As Punishment? - Call Center Pro Strategies
3:22
Why Do Agents Perceive Coaching As Punishment? - Call Center Pro Strate…
2 days ago
YouTubeCall Center Pro Strategies
How to Survive Your Call Center Training
13:59
How to Survive Your Call Center Training
969.5K viewsAug 31, 2020
YouTubeKwestyon
8 Steps to Improving Active Listening | Online Call Center Agent Soft Skills Part 5
5:49
8 Steps to Improving Active Listening | Online Call Center Agent Soft Skills P…
127.7K viewsOct 8, 2020
YouTubeBenchmarkPortal
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skills P…
95.4K viewsJul 8, 2020
YouTubeBenchmarkPortal
1:43
5 Ways to Build Rapport With Your Callers
51.8K viewsSep 19, 2019
YouTubeCallSource
4:51
CALL CENTER TRAINING: BEING AN EFFECTIVE CALL CENTER AGENT
46.5K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the Court
7:52
7 Step Call Flow Strategy for Contact Centers
5.9K viewsJun 7, 2024
YouTubeMyra Golden
2:56
How To Improve Call Center Phone Etiquette Naturally? - Call Center Pro …
2 days ago
YouTubeCall Center Pro Strategies
2:27
How To Properly Transfer Calls In A Call Center? - Call Center Pro Strateg…
2 days ago
YouTubeCall Center Pro Strategies
3:20
Call Center Workforce: How To Cut AHT And Keep Agents Calm? - Call C…
2 days ago
YouTubeCall Center Pro Strategies
2:29
Does Cross-training Improve Customer Satisfaction In Your Call C…
2 days ago
YouTubeCall Center Pro Strategies
5:27
Tips for Call Center Trainers: How to Teach Call Center Agents Greeting C…
43 views9 months ago
YouTubeTrainingCourseMaterial
3:09
How To Fix Siloed Call Center Customer Journeys? - Call Center Pr…
2 days ago
YouTubeCall Center Pro Strategies
4:27
5 Tips for Expressing Empathy Over the Phone | Online Call Center Agent …
148.6K viewsJul 21, 2020
YouTubeBenchmarkPortal
2:23
How Does Resilience Training Prevent Agent Burnout? - Call Center Pro Stra…
3 days ago
YouTubeCall Center Pro Strategies
6:14
10 Tips to Succeed | Online Call Center Agent Training Soft Skills Part 31
25.1K viewsNov 14, 2023
YouTubeBenchmarkPortal
8:07
Improving Customer Service Skills: Call Center Training Mock Call for a L…
16.5K viewsMar 2, 2023
YouTubeSingle Step English
12:06
Call Center Newbies Need This Advice
175K viewsMar 6, 2023
YouTubeKwestyon
3:07
10 Telephone Customer Service Tips | Telephone Etiquette
20.8K viewsMay 21, 2022
YouTubeBusiness Training Media
3:18
How Do Effective Coaching Techniques Build Call Center Self-eff…
3 weeks ago
YouTubeCall Center Pro Strategies
8:16
English for Call Centers 🙋🏻‍♀️ | Role Play Practice
968.3K viewsMar 16, 2021
YouTubeSingle Step English
2:46
Why Do Call Center Agents Sound Insincere? - Call Center Pro Strategies
2 days ago
YouTubeCall Center Pro Strategies
2:24
What Are The Best Call Center Call Transfer Practices? - Call Center Pro …
2 days ago
YouTubeCall Center Pro Strategies
2:48
What Is Agent Scripting For Call Center SOPs? - Call Center Pro Strat…
23 hours ago
YouTubeCall Center Pro Strategies
3:08
What Elements Should A Call Center QA Scorecard Include? - Call Center …
2 days ago
YouTubeCall Center Pro Strategies
See more videos
Static thumbnail place holder

  • Best Call Center Phone System | Inbound & Outbound Calling

    https://aircall.io › inbound › call-center
    About our ads
    SponsoredThe call center solution for 5-star customer support. Get free access today. 20,000+ …

    Scale your business · Unify your teams · Connect Your Tools · View Solutions

    4/5 (840 reviews)

  • Elevate Your Call Center | Built for Agency Performance

    https://my.calltrackingmetrics.com › call-center
    About our ads
    SponsoredRoute Calls, Forms, Texts, & Chats. Add Efficiency to Your Lead Process and Align T…

    Smart Routing · Custom IVR Menus · CRM Integrations · Live Agent Reports

    Service catalog: Customize Call Queues, Smart Routing, Call Management
    Inbound Call Tracking Leader – G2

  • Contact Center Training | Salesforce.com | Watch the Demo Now

    https://www.salesforce.com › Service
    About our ads
    SponsoredTake the next step w/ the Service solution built on the world's #1 CRM. See a demo t…

    Reimagine Service · Easy to Use, Easy to Win · Higher CSAT · World's #1 CRM