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  1. How to investigate a billing charge from Microsoft

    When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. If …

  2. I am being charged for a subscription I don’t have on my account. I …

    2025年6月22日 · 🔍2. Investigate Unrecognized Charges If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and …

  3. Contact - Microsoft Support

    Contact MICROSOFT SUPPORT Payment by MICROSOFT*CANDY CRUSH More help How to investigate a billing charge from Microsoft MICROSOFT SUPPORT When you see unexpected …

  4. [Article] How to find the source for unknown charges - Microsoft

    2025年7月5日 · Applies to Microsoft account, billing Sometimes you may come across a purchase that you haven't made. Now, Microsoft has made it easy for you to view purchases …

  5. I have a charge on my credit card that I don't know about

    2025年7月31日 · How to investigate a billing charge from Microsoft If you're still having trouble finding why you have been charged and cannot cancel the subscription in your account, it is …

  6. Investigating an unknown charge - Microsoft Q&A

    2025年9月19日 · You can access it here: Investigate a billing charge from Microsoft If you're still unable to identify the charge, feel free to share the details mentioned earlier, this will help me …

  7. How do I cancel a unauthorized charge? - Microsoft Q&A

    2025年12月16日 · This can help clarify the source of the charge. Cancel Subscription: If you find a subscription that you did not authorize, you can cancel it. You can do this by going to the …

  8. I can not investigate a billing charge because my account …

    2025年7月28日 · In that case, contact your organization’s Microsoft 365 administrator. You can look at this document for reference: How to investigate a billing charge from Microsoft - …

  9. need to investigate a microsoft charge - Microsoft Q&A

    2025年2月13日 · Therefore, we are unable to verify payments or make changes to your accounts. Since this charge is from Microsoft and you're unsure about which account it belongs to, the …

  10. investigate an ongoing billing - Microsoft Q&A

    2025年12月2日 · To investigate an ongoing charge on your bank account related to Microsoft 365, you can contact Microsoft support for assistance. Here are some steps you can take: …

  11. Payment charge - Microsoft Q&A

    2025年7月30日 · Based on your description: You can manage recurring billing and cancel subscriptions via: Turn recurring billing on or off Cancel your Microsoft subscription Investigate …

  12. How to investigate a billing charge from Microsoft

    2025年2月27日 · Identify anomalies and unexpected changes in cost - Microsoft Cost Management Learn how to identify anomalies and unexpected changes in cost. Understand …

  13. investigate a billing charge - Microsoft Q&A

    2025年8月17日 · i have few charges from Microsoft that i didn't get invoices.. it was charged by my credit card - how can understand what for ???? no invoices on my mail or notice about it// i …

  14. How do I request a refund or investigate a charge for Microsoft?

    2025年7月12日 · How do I request a refund or investigate a charge for Microsoft when I do not have my payment information added onto my account? So, on May 5, 2025 I received an email …

  15. Locate unknown charge - Microsoft Q&A

    2025年7月29日 · If it doesn't show up, the charge may have been from a family member or a friend who might have your payment card added/linked to their accounts. Please check their …

  16. What product am I being billed $11.99 / month? - Microsoft Q&A

    2025年8月10日 · To investigate about your charge, please go to this link and follow the steps: How to investigate a billing charge from Microsoft Or if you want to talk/chat with a live support …

  17. how do I get help regarding 2 unauthorized charges on my …

    4 日前 · First, please check this official article on: How to investigate a billing charge from Microsoft As Darhyl Amizola has already outlined an approach to your issue, I’d like to share …

  18. Unknown Microsoft 365 charge on my account. - Microsoft Q&A

    2025年7月16日 · Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.

  19. I received a charge of $106.00 yesterday and don’t know how or …

    2024年9月5日 · Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, …

  20. How to find out more details a charge from Microsoft on my …

    3 日前 · This article provides further guidance on the topic: How to investigate a billing charge from Microsoft - Microsoft Support As community moderators, we kindly ask for your …

  21. Recurrent Billing each Month - Microsoft Q&A

    2 日前 · Additionally, if you have any third-party services linked to your Microsoft account, they may also contribute to the monthly billing. It might be helpful to contact support again for …

  22. I have a series of charges from MSFT EVERDEEN COMM AU M …

    2025年12月18日 · If you can’t find the source of the charge, it’s possible that your credit card has been compromised. In this case, you should contact your bank immediately to open a dispute …

  23. How to investigate a billing charge from Microsoft?

    2022年12月14日 · Understand your invoice for your Microsoft MCA billing account Learn how to interpret the charges on your invoice for your Microsoft business subscription with an MCA …

  24. Email Invoice - Microsoft Q&A

    2024年9月30日 · You can follow the steps outlined in this link: How to investigate a billing charge from Microsoft - Microsoft Support. If you have admin roles in the Microsoft 365 admin center, …