Chile has joined hands with Google to lay a 14,000-kilometer undersea optical cable that will directly connect South America to the Asia-Pacific region.

Latin America saw a sharp decline in both financial wealth and the population of high-net-worth individuals (HNWIs) or ...

As generative AI ignites innovation , even small and medium enterprises (SMEs) are now establishing global capability centers ...

In a country where the tech industry is mostly thriving in the major metro hubs, a quieter transformation is underway in ...

Indra is reportedly close to selling its business process outsourcing (BPO) unit to Servinform, a fellow Spain-based company.

Third-party IT support providers are likely to come under heightened scrutiny following a spate of cyberattacks aimed at ...

Artificial intelligence is reshaping the business process outsourcing industry at a noticeable pace, but most of today's AI ...

Canada is deepening trade relations with Mexico, as renewed tariff threats from U.S. President Donald Trump prompt Ottawa to ...

Indian BPO firm Fusion CX is preparing for an initial public offering aimed at raising approximately US$120 million.

Layered bureaucracy, steep taxes, lack of transparency, and crumbling infrastructure only deepen the complexity. In many of ...

Nearshoring momentum is accelerating in Aguascalientes, with 20 new foreign companies expressing interest in establishing operations in the state.

Claro is ramping up its presence in Colombia, earmarking more than US$53 million to strengthen its operations in the Caribbean and Atlántico regions.