Almaviva has finalized a deal to acquire Brazilian technology firm TIVIT, significantly expanding its footprint across Latin ...

Latin America saw a sharp decline in both financial wealth and the population of high-net-worth individuals (HNWIs) or ...

In a country where the tech industry is mostly thriving in the major metro hubs, a quieter transformation is underway in ...

Layered bureaucracy, steep taxes, lack of transparency, and crumbling infrastructure only deepen the complexity. In many of ...

As generative AI ignites innovation , even small and medium enterprises (SMEs) are now establishing global capability centers ...

Third-party IT support providers are likely to come under heightened scrutiny following a spate of cyberattacks aimed at ...

Canada is deepening trade relations with Mexico, as renewed tariff threats from U.S. President Donald Trump prompt Ottawa to ...

Indra is reportedly close to selling its business process outsourcing (BPO) unit to Servinform, a fellow Spain-based company.

Indian BPO firm Fusion CX is preparing for an initial public offering aimed at raising approximately US$120 million.

Chile has joined hands with Google to lay a 14,000-kilometer undersea optical cable that will directly connect South America to the Asia-Pacific region.

Artificial intelligence is reshaping the business process outsourcing industry at a noticeable pace, but most of today's AI ...

The BVI and Bolivia is likely to be added to the Financial Action Task Force’s (FATF) gray list for failing to do enough to curb illicit money flows.