LAS VEGAS--Customer experience is accelerating, and standing still is not an option, Barry Cooper, NiCE's president of the CX Division, told the audience during his keynote address on the second day ...

Expanded collaboration brings together CXone Mpower, Amazon Q index, Amazon SageMaker, and Amazon Bedrock to accelerate ...

Moving beyond chatbots to digital workers that execute tasks. NICE's unveils Agentic AI and partnerships with AWS, ServiceNow ...

NiCE (Nasdaq: NICE) today announced the winners of the NiCE Elite Partners of the Year award at Interactions 2025, the industry’s largest customer experience event, taking place in Las Vegas. The ...

Electricity provider Diamond Energy has paid $46,950 in penalties after the competition watchdog, the ACCC, issued it with three infringement notices for allegedly breaching the Electricity Retail ...

CX Mpower Agents and integrations with AWS and Snowflake are among the highlighted innovations unveiled today.

New CEO. Fresh brand identity. While NiCE redefines itself around Agentic AI, what bets are the contact center industry ...

NiCE (Nasdaq: NICE) today announced the launch of CXone Mpower Agents, a groundbreaking innovation that enables fully ...

NiCE and Snowflake will deliver open, flexible and seamless access to customer interaction data, unlocking actionable insights and accelerating enterprise-wide innovation HOBOKEN, N.J.

NiCE (Nasdaq: NICE) today announced a strategic collaboration with Snowflake, the AI Data Cloud company, to unlock the full ...