It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

A new survey reveals which fast-food chains like McDonald’s and Sonic are losing favor with customers in 2025.

Walmart removes self-checkout machines from select stores due to theft concerns and customer complaints, signaling major ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, ...

A, with an ACSI score of 83 out of 100, just came in first place for customer satisfaction among quick-service restaurants.

UNDATED (WKRC) - McDonald's has placed last in the annual American Customer Satisfaction Index (ACSI) once again. The ASCI, ...

Chick-fil-A tops a consumer survey for best fast food restaurant chain for second straight year, while McDonald's ranks last.

It's not hard to find chicken in St. Cloud. One of the city's chicken restaurants named "most satisfying" fast food chain by American Consumer Index.

Customer satisfaction is a key driver of success in the trucking industry. Meeting and exceeding customer expectations not ...

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...