It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

A national report just named the least-loved full-service restaurant in the country, and it still has several locations ...

The American Customer Satisfaction Index (ACSI) just released its annual Restaurant and Food Delivery Study, and the results ...

A new survey reveals which fast-food chains like McDonald’s and Sonic are losing favor with customers in 2025.

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, ...

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the ...

I’m interested in exploring these questions because the lessons from what Chick-fil-A does well can be applied to many other ...

UNDATED (WKRC) - McDonald's has placed last in the annual American Customer Satisfaction Index (ACSI) once again. The ASCI, ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...