Texas Roadhouse just beat out the competition in a new customer ranking of sit-down restaurants across the U.S.

It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

The American Customer Satisfaction Index (ACSI) just released its annual Restaurant and Food Delivery Study, and the results ...

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A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

Overall customer satisfaction with fast-food chains was based on benchmarks, including order accuracy and the helpfulness of ...

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Another big advantage: the fact that Chick-fil-A is privately owned — and thus doesn’t have to cater to the short-term outlook of many outside investors — and that the CEO, Andrew T. Cathy, is the ...

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...

Are you getting your money's worth from your internet service provider? Each year, we rank broadband ISPs across the nation on speed, quality, value, availability, and customer satisfaction to ...

The American customer satisfaction index is based on surveys of more than 16-thousand people. Chick-fil-A came out on top with a score of 83 out of 100. Panda Express and Starbucks tied for second ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.