It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

The American Customer Satisfaction Index (ACSI) just released its annual Restaurant and Food Delivery Study, and the results ...

A new survey reveals which fast-food chains like McDonald’s and Sonic are losing favor with customers in 2025.

A national report just named the least-loved full-service restaurant in the country, and it still has several locations ...

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the ...

I’m interested in exploring these questions because the lessons from what Chick-fil-A does well can be applied to many other ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, ...

Despite being closed on Sunday, Chick-fil-A is once again the No. 1 fast food restaurant in America, it's 11th ...

Texas Roadhouse has been named America's favorite restaurant — beating the likes of Chili's, Olive Garden and its big ...

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...