Another big advantage: the fact that Chick-fil-A is privately owned — and thus doesn’t have to cater to the short-term outlook of many outside investors — and that the CEO, Andrew T. Cathy, is the ...

Consumers are more selective about — and more critical of — their spending as prices climb. The cost of treating yourself to ...

The American customer satisfaction index is based on surveys of more than 16-thousand people. Chick-fil-A came out on top with a score of 83 out of 100. Panda Express and Starbucks tied for second ...

Despite being closed on Sunday, Chick-fil-A is once again the No. 1 fast food restaurant in America, it's 11th ...

The American Customer Satisfaction Index (ACSI) just released its annual Restaurant and Food Delivery Study, and the results ...

It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

A new survey reveals which fast-food chains like McDonald’s and Sonic are losing favor with customers in 2025.

Chick-fil-A tops a consumer survey for best fast food restaurant chain for second straight year, while McDonald's ranks last.

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year.

What do this year’s rankings say about the state of the restaurant industry — and how brands can keep guests satisfied in a ...

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UNDATED (WKRC) - McDonald's has placed last in the annual American Customer Satisfaction Index (ACSI) once again. The ASCI, ...