Lloyds Banking Group, NatWest and Truist are building on in-house productivity gains to scale more ambitious use cases.

Although the use of generative AI in the banking sector is currently in a trial phase ... She called for greater efforts to formulate a code of conduct for employees who use generative AI tools, guide ...

According to a recent survey, more and more of us are engaging regularly with banking apps. Here’s how the technology is ...

Starling Bank is using AI to show customers how their daily spending is impacting their bank balance, we analyse if the tool ...

Machine learning models can employ pattern recognition to automatically identify and prevent potentially fraudulent ...

IBM's Geeta Gurnani on how Agentic AI is revolutionizing banking with improved efficiency, autonomy, and adaptability, ...

Tech leaders explain how they're trying to use artificial intelligence to better understand customers and communicate with ...

NatWest has appointed Dr Maja Pantic as its first chief AI research officer to advance the bank’s AI capabilities, drive ...

Discover how check washing fraud has evolved with new digital tools, leading to a surge in incidents. Find out how to safeguard your finances effectively.