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‘What a f***ing b***h’ – Call centre worker who thought she was on hold loses unfair dismissal claim
A telephonist who was “marched out” of a call centre after being sacked for using “abusive and foul language” over an open phone line in the mistaken belief she had put the customer on hold has lost a ...
In a recent U.S. Court of Appeals for the Eleventh Circuit case (In re Patel (Case No. 23-12847, 11th Cir. Jul. 8, 2025)), ...
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