NiCE integrates CXone Mpower with Snowflake AI Data Cloud to enable secure data sharing and automation capabilities for ...

Martech complexity is not a technology problem; it’s a planning problem. To solve it, marketing leaders must replace ...

Supermetrics, the leading Marketing Intelligence Platform, announced today the acquisition of Relay42, a leading, real-time Customer Data Platform (CDP). The acquisition positions Supermetrics' as the ...

CMSWire's Customer Experience Leader of the Year shares how her Five-Star Service program connects team empowerment to measurable CX impact.

New CEO. Fresh brand identity. While NiCE redefines itself around Agentic AI, what bets are the contact center industry ...

New capabilities in experimentation, session replay, AI, metric trees, and warehouse integrations help teams move from insight to action — faster and with confidence SAN FRANCISCO--(BUSINESS ...

Infosys Aster™marketing suite and Adobe launch joint offering to enable global brands and marketers to unify customer experience at scale, personalize content to catalyze growth and streamline ...

Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb., June 18, 2025 (GLOBE NEWSWIRE) -- Mosaicx, a ...

The fundamentals of contact center quality assurance, why it matters, how it’s implemented and what modern tools are driving ...

With the launch of its MCP Server, Algolia provides AI agents with secure, real-time access to business context SAN FRANCISCO--(BUSINESS WIRE)--Algolia, the AI-native search and discovery platform ...

Or maybe more than a sidekick, AI-focused AEO could be the next SEO. Why smart marketers are already doubling down on landing ...

Report Finds B2B Marketing Shifting from Tactics to Tech-Enabled Strategy, as CMOs Boost Budgets to Relieve Campaign Execution Bottlenecks and Scale GrowthMALVERN, Pa.