A car rental customer says he was banned for “one little mistake” — but the real reason was much more serious. Consumer ...

Read the shocking story of an Airbnb host charging $3,500 for a coffee stain and Airbnb's surprising response. Consumer ...

A couple says they missed their Carnival cruise through no fault of their own -- traffic caused this disaster. Now they want ...

Protect yourself from scam artists posing as Carnival Cruise Line customer service representatives with our essential tips ...

These tales cover a variety of Airbnb problems that guests -- and sometimes hosts -- have brought to Consumer Rescue. We provide free mediation services.

Are cruise ship passengers safe in Nassau? Read about the scams reported by travelers during their port visits. What's really going on?

American Airlines passenger and frequent traveler June Lee recently checked his sturdy aluminum suitcase on a cross-country flight. Although Lee’s much-loved 2-year-old designer bag had successfully ...

At Consumer Rescue, accuracy and transparency are central to our mission. We strive to ensure that every article we publish is thoroughly researched, clearly presented, and factually correct. If we ...

Ownership and Funding Transparency Consumer Rescue is owned and operated by consumer advocate and journalist Michelle Couch-Friedman. The site is primarily self-funded, with additional support from ...