Octopus Energy has been ordered to pay £1.5 million following a breach identified by Ofgem, the UK's energy regulator. The ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

Octopus Energy will pay customers an average of £43 each after it agreed to fork out £1.483 million in redress and ...

Octopus Energy has explained "who" will be eligible for compensation as it pays out £1.5million. Ofgem has ordered Octopus ...

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as ...

Octopus Energy’s Electroverse electric vehicle charging network is now connected to more than one million public EV chargers ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...