It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the ...

The American Customer Satisfaction Index (ACSI) just released its annual Restaurant and Food Delivery Study, and the results ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, ...

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

A new survey reveals which fast-food chains like McDonald’s and Sonic are losing favor with customers in 2025.

Overall customer satisfaction with fast-food chains was based on benchmarks, including order accuracy and the helpfulness of ...

Consumers are more selective about — and more critical of — their spending as prices climb. The cost of treating yourself to ...

A new report has come out that ranks Chick-fil-A as America's Most Satisfying for the 11th year in a row. The chicken ...

Despite being closed on Sunday, Chick-fil-A is once again the No. 1 fast food restaurant in America, it's 11th ...

The American customer satisfaction index is based on surveys of more than 16-thousand people. Chick-fil-A came out on top with a score of 83 out of 100. Panda Express and Starbucks tied for second ...