The American customer satisfaction index is based on surveys of more than 16-thousand people. Chick-fil-A came out on top with a score of 83 out of 100. Panda Express and Starbucks tied for second ...

Consumers are more selective about — and more critical of — their spending as prices climb. The cost of treating yourself to ...

A new report has come out that ranks Chick-fil-A as America's Most Satisfying for the 11th year in a row. The chicken ...

Another big advantage: the fact that Chick-fil-A is privately owned — and thus doesn’t have to cater to the short-term outlook of many outside investors — and that the CEO, Andrew T. Cathy, is the ...