The American Customer Satisfaction Index (ACSI) just released its annual Restaurant and Food Delivery Study, and the results ...

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A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

A national report just named the least-loved full-service restaurant in the country, and it still has several locations ...

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year.

A new survey reveals which fast-food chains like McDonald’s and Sonic are losing favor with customers in 2025.

Another big advantage: the fact that Chick-fil-A is privately owned — and thus doesn’t have to cater to the short-term outlook of many outside investors — and that the CEO, Andrew T. Cathy, is the ...

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...

A new report has come out that ranks Chick-fil-A as America's Most Satisfying for the 11th year in a row. The chicken ...

The American customer satisfaction index is based on surveys of more than 16-thousand people. Chick-fil-A came out on top with a score of 83 out of 100. Panda Express and Starbucks tied for second ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.