A contractor tasked with developing a more efficient online ticketing system for Hong Kong that cost taxpayers HK$90 million (US$11.47 million) has delayed its delivery, resulting in extra costs to ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and ...