Custom Cisco Finesse Gadgets | Cisco Finesse Gadgets created by Gaman. You can find here integration with multiple different systems such as call recorder (Enghouse) or extensions of Cisco Finesse ...

eGain Solve™ for Cisco allows voice and digital contact center agents on Cisco Finesse to confidently answer customer questions by clicking on a "Solve" button within the Finesse desktop. Behind ...

Provided as a guide for a developer to see how to initialize a macro and set up handlers for user and dialog updates. The sample macros are made available to Cisco partners and customers as a ...

Cisco Finesse is a next-generation agent and supervisor desktop designed to provide a collaborative experience for the various communities that interact with the customer service organization. Its ...