British Airways has promised to improve its customer service and reduce call waiting times after coming through its “worst crisis in our 102-year history.” Sean Doyle, the airline’s CEO, made the ...

British Airways customer issues warning over £690 'last gasp' bill ... BA initially rejected the claim and stated your feedback had “made a difference” to customer service improvements.

A British Airways customer has been left fuming after a "last-gasp cancellation cost" added £690 to the cost of their honeymoon. The passenger wrote to the Guardian newspaper's consumer affairs ...

HUNDREDS of customers are experiencing problems with the British Airways website. Customers facing issues with the British Airways website rushed to Downdetector on January 21, 2024 to report the o… ...

A member of British Airways' staff has been praised online for her blunt response to a customer who complained after delaying a flight - but others have called the reply 'rude' ...

LONDON: British Airways said on Thursday that the personal and financial details of customers making bookings between Aug 21 and Sep 5 were stolen in a data breach involving 380,000 payment cards.

Martin Lewis’ MoneySavingExpert.com has issued a warning to any British Airways customer who was given a travel voucher during the coronavirus pandemic. If you accepted a voucher because your ...