Octopus Energy has agreed to pay a total of £1.483 million in compensation and redress for prepayment meter billing errors ...

The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Octopus, one of the largest energy firms in the country, has moved to respond to the Labour Party government's decision to ...

Octopus insists zonal pricing is a tried and tested model used across most of the OECD and could be rolled out in the UK by ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

Octopus Energy has been ordered to pay £1.5 million following a breach identified by Ofgem, the UK's energy regulator. The ...

Kraken, named for a giant cephalopod, is the stuff of myth. Can a software platform of the same name bring forth riches from the deep? Octopus Energy, its current owner, hopes so.

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...

PLANS to introduce zonal energy pricing, which could have resulted in cheaper bills for places with higher electricity supply ...

The UK's biggest household energy supplier is close to hiring bankers to oversee a £10bn separation and stake sale for Kraken ...