Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Octopus has agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer accounts with Octopus between October 2016 and October 2023.

Octopus Energy’s Electroverse electric vehicle charging network is now connected to more than one million public EV chargers ...

Octopus Energy has been forced to pay nearly £1.5 million after failing to issue final bills to over 34,000 prepayment meter ...

Octopus Energy has explained "who" will be eligible for compensation as it pays out £1.5million. Ofgem has ordered Octopus ...

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

THE boss of Octopus Energy has warned of “soaring” energy costs being “locked in for years to come” amid Ed Miliband reportedly ...

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

The UK's biggest household energy supplier is close to hiring bankers to oversee a £10bn separation and stake sale for Kraken ...