A new survey reveals which fast-food chains like McDonald’s and Sonic are losing favor with customers in 2025.

A, with an ACSI score of 83 out of 100, just came in first place for customer satisfaction among quick-service restaurants.

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, ...

UNDATED (WKRC) - McDonald's has placed last in the annual American Customer Satisfaction Index (ACSI) once again. The ASCI, ...

What do this year’s rankings say about the state of the restaurant industry — and how brands can keep guests satisfied in a ...

Walmart removes self-checkout machines from select stores due to theft concerns and customer complaints, signaling major ...

Chick-fil-A tops a consumer survey for best fast food restaurant chain for second straight year, while McDonald's ranks last.

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...

Air Canada has been recognized as the Best Airline in North America at the prestigious 2025 Skytrax World Airline Awards, ...

Rochester Gas & Electric and New York State Electric & Gas are among the utilities fined by the state for failing to meet ...