CEO Brian Niccol framed the change as essential to rebuilding company culture and improving business performance. "Being in ...

“Customers using [mobile order and pay] put items into their cart and sometimes chose not to complete their order, citing ...

Starbucks has announced that it is replacing its chief executive Laxman Narasimhan with Chipotle boss Brian Niccol, a move which saw the company’s shares jump more than 20%.

Starbucks will provide a modest 2% hike to all salaried employees in North America this year, the company told Reuters.

Niccol said Starbucks was founded on customer experience, and wants to return the brand to a position of excellence.

A new report finds the rise in executive compensation is outstripping pay gains for ordinary workers at major companies.

As part of his Return to Starbucks strategy, Brian Niccol is betting on more welcoming, efficient, and customer-connected stores ...

In the midst of a headline-grabbing turnaround effort, the coffee boss insisted that things are moving faster than expected. Investors appear to agree.

Starbucks named Chipotle Mexican Grill head Brian Niccol as its new CEO today in a management shakeup as it tries to fend off pressures from activist investor Elliott Investment Management.

Starbucks pulled guidance for 2025 after sales plunged for a third consecutive quarter, calling attention to the scope of the problems facing new chief executive Brian Niccol. The coffee chain ...

Starbucks CEO Brian Niccol announced a significant change to its hybrid work policy that will affect hundreds of employees ...

The new boss, Brian Niccol, said on Tuesday that he plans to focus on improving service – particularly during the morning rush.