A British Airways customer has been left fuming after a "last-gasp cancellation cost" added £690 to the cost of their honeymoon. The passenger wrote to the Guardian newspaper's consumer affairs ...

British Airways has promised to improve its customer service and reduce call waiting times after coming through its “worst crisis in our 102-year history.” Sean Doyle, the airline’s CEO, made the ...

Martin Lewis’ MoneySavingExpert.com has issued a warning to any British Airways customer who was given a travel voucher during the coronavirus pandemic.

Apologies for the inconvenience.'' The British Airways website went down back October 2023, and then again in August, following the NATS Air Traffic Control issue.

BRITISH Airways passengers have been unable to check in for flights with the airline’s app and website both down as customers slammed the “disgraceful” service. Disruption complai… ...

British Airways has issued a statement amid the ongoing closure at Heathrow Airport. More than 1,300 flights to and from the airport will be disrupted today, Friday, March 21.